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supply chain metrics for executives of the company for a better understanding of how the company operates in a period are important. Regular monitoring of critical areas of efficient service providers can be assured.
supply chain as a network of units to obtain raw materials, units, these materials, intermediate goods and final products, and business units that bring products to customers in turn, defined by a distribution. L 'The main objective of logistics and supply chain management is to create the right products at the right place, the right amount at the right time, at minimal cost. modern supply chains have become too complicated, the management of them requires more than just intuition. The statistical data are available should be monitored and analyzed to ensure the efficiency of the entire network.
In line with these parameters were introduced as a standard for measuring the supply chain in SeptemberPerformance. These measures allow the development of the network manager to pursue. In this way, three key success factors have been identified, namely, customer satisfaction, resources and flexibility. Customer satisfaction is a key factor, as customers is to meet the ultimate goal of most management strategy. Often, the customer service is also discussed along with customer satisfaction as the first as the main driver of itslatter.
Some of the measures of customer service that could potentially affect the supply chain are able to fill orders quickly and deliver the promised capabilities, products or services more quickly. Inventories are also identified as one of the most important areas in the supply chain. For many companies hold stock expensive but necessary cost, how to separate the inventory of raw materials (RPI), stocks the products that are used in the production and finished products must maintainInventory (FGI). As a result, the company's goal to maintain their inventories at low levels.
The flexibility, is now the possibility of a company, any change in the external environment could affect the company responds operations. For manufacturing, this reflects their ability to power levels according to changes in customer demand for products and services change. Of the three success factors of flexibility to assimilate the most difficult, largely becauseaffected time-consuming, unpredictable external events and uncertainties.
A crucial aspect to measure the performance of the supply chain is the identification of relevant indicators. modern application of supply chain management in enterprises saw the inclusion of balanced reporting in all functional areas of a supply chain to help in decision making. When choosing the parameters of the supply chain for standardization, the following characteristics are taken into account: reliability, accessibility, adequacy,and validity. The metrics selected must be reliable, that is a consistent result. Similarly, it should be, the Internet is that it can only be achieved by investing effort and reasonable cost. information retrievable from a parameter should be relevant to the companies involved. Finally, the metric to be valid, we measure performance in relation to a specific business context.
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